Privacy Policy

At Education Edge, accessible from  https://www.educationedgeglobal.com , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Education Edge and how we use it.

If you have additional questions or require more information about our  Privacy Policy , do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Education Edge. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

How we handle enquiries you send us

When you submit a form on this website — a course enquiry, a corporate training request, a mock-exam request or the pop-up enquiry form — the details you provide are sent to Education Edge so that we can reply to you.

Those submissions are also processed on our behalf by the third-party service provider that builds and operates this website, and a copy is retained in that provider's system. This is so that enquiries can be tracked, so that none is lost if an email fails to arrive, and so that we can be reported the volume and source of enquiries received through the site. The provider acts only on our instructions and uses the information solely to deliver and report those enquiries — it does not use your details for its own marketing and does not sell them.

We may also use third-party services to deliver email, to host this website and to measure how the site is used. Those providers may process information outside Canada, and where that happens your information may be subject to the laws of the country in which it is handled.

Your rights under Canadian privacy law

Education Edge is based in Ontario, Canada, and handles personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to ask what personal information we hold about you, to ask that it be corrected, to withdraw your consent to our use of it, and to ask that it be deleted. To make any of these requests, contact us using the details on our contact page and we will respond within a reasonable time.

If you receive marketing email from us, every message includes a way to unsubscribe, and we will stop sending it when you ask us to.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How do we use your information ?

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.

Improve, personalize, and expand our website.

Understand and analyze how you use our website.

Develop new products, services, features, and functionality.

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

Send you emails

Find and prevent fraud

Log Files

Education Edge  follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include  internet   protocol (IP) addresses , browser type,  Internet Service Provider (ISP) , date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Our Advertising Partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their  Privacy Policies  below.

Google:  https://policies.google.com/technologies/ads

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Education Edge.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Education Edge, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note  that Education Edge has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Education Edge’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Education Edge does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.